Privacy Policy

Acorn Contracting handles the personal information you provide when you contact us about roofing, building and property maintenance. This policy covers the enquiry form and chat on this website. You can speak to us about privacy using either phone number below.

The enquiry form and chat collect the contact information and messages you choose to provide. The fields and consent choices displayed in the form or chat apply when you use them.

Please do not include payment card details, passwords or sensitive personal information in your message. For care homes and managed properties, describe the work rather than identifying residents or sharing their health information.

Use the form or chat to send your roofing, building or maintenance requirements. Review the privacy, communication and consent information displayed by the external service before submitting. Contact Acorn if you need clarification about how your enquiry information will be used.

The website does not add a separate marketing subscription outside the embedded services. Review any communication choices within the form or chat itself.

Our enquiry form is supplied through GHL at portal.scalesuite.co.uk, and our chat is supplied through LeadConnector. These embedded services receive new submissions; the site’s former local enquiry form is no longer used for new enquiries.

This website does not display submitted enquiries. Please review the information provided within the external form and chat, and contact our team with questions about information held for your enquiry.

Contact Acorn by phone to ask what information is held for your enquiry, how long it is kept, or to raise a request about it. No retention period is specified here.

Please call Acorn to raise a privacy question or a request relating to your personal information. For independent information about UK data protection rights, visit the Information Commissioner’s Office at ico.org.uk.

The embedded GHL form and LeadConnector chat may use cookies or browser storage to operate, manage consent and maintain a conversation. Review any cookie and privacy choices provided by those services. This website no longer creates a local enquiry receipt for new submissions.

Links to Google, Checkatrade and Instagram open external services with their own privacy and cookie policies. This website does not embed a Google map. External services may collect information when you choose to visit them.

This policy describes the enquiry functionality currently available. If new uses of personal information are introduced, including automated emails or additional services, the information here will need to reflect those changes. Contact us if you would like to discuss how your information is used.